Access Your DC Ranch Email

Residents may access their dcranch.com email accounts at http://mail.dcranchnet.com or http://dcranchnet2.mail.everyone.net.

How to Troubleshoot your DC Ranch Email

1. First, Visit other Web sites in order to determine if you are connecting to the Internet. If you are not able to access the Internet, you will need to call your Internet Service Provider's (Century Link or Cox) customer service department for assistance. If your Internet is running slowly, delivery of your email may be delayed, especially if you “pop” your email to Outlook, Outlook Express, Mac Mail or another email program.

2. If you have changed your ISP from Century Link to Cox and are experiencing problems sending e-mail, you need to change the “Outgoing Port” setting from 25 to 2525. The port settings are generally found under the “Advanced” tab located where you configure your email accounts.

3. Click here to check the Everyone.net service status. Everyone.net is the company that hosts DC Ranch's email service. You can check the status of Web mail, SMTP, and POP/IMAP.

4. Log on to DC Ranch Web mail (http://mail.dcranchnet.com or http://dcranchnet2.mail.everyone.net). If you can retrieve and send email from your Web mail account, then your email is working. The problem may lie in the “popping” relay. You can use Web mail to compose, send and receive email in the event you are not able to access your account via Outlook, Outlook Express, Mac Mail, etc. DC Ranch Web mail is accdessible from any computer that has an Internet connection.

5. If your email is not being sent to the email program to which you have chosen to “pop” it, you may require more indepth technical support. In this case it is recommended that you contact the customer support sites related to your email program (e.g. Microsoft or Apple) or a computer IT consultant.

Configuring your DC Ranch Email Account

If you are trying to configure your email using an email program like Outlook or Mac Mail or on a smartphone, you will need the following information:

POP Settings
Incoming server: mail.dcranchnet.com OR pop.everyone.net
Outgoing server: mail.dcranchnet.com OR smtp.everyone.net

Username: Your entire email address (e.g. john.doe@dcranch.com)
Password: This password must match the one that is registered in the dcranch.com email system. If you forgot your password, you may contact the DC Ranch communications team to reset it.

Authentication: The outgoing server requires authentication; the method used is password.

IMAP Settings (recommended for smartphones)
Incoming server: IMAP.everyone.net
Outgoing server: SMTP.everyone.net

Username: Your entire email address (e.g. john.doe@dcranch.com)
Password: This password must match the one that is registered in the dcranch.com email system. If you forgot your password, you may contact the DC Ranch communications team to reset it.

Authentication: The outgoing server requires authentication; the method used is password.

DC Ranch Email Assistance

You may contact the DC Ranch communications team at 480.585.1641 or communications.team@dcranch.com to:

Reset your dcranch.com email password.
General assistance configuring email using Outlook, Outlook Express, Mac Mail, etc.
General assistance configuring email to a smartphone.

Please note: The DC Ranch communications team cannot provide IT support.

Email configuration guides
Microsoft Outlook 2007
Microsoft Outlook Express
Apple Mac Mail
Windows Vista Mail
Mozilla Thunderbird
iPhone
Droid
Blackberry

Other guides
Managing Spam
Web Mail
Complete list of tutorial guides